The Optimism of Mediation

Martin E. P. Seligman, Ph.D. writes in his book Learned Optimism:

“The defining characteristic of optimists is that they tend to believe bad events are temporary, limited in scope (instead of pervading every aspect of a person’s life), and manageable.”

This perspective is essential in mediation. Parties often arrive at mediation feeling exhausted and discouraged. They have been through lengthy litigation and feel stuck in conflict. Whether it involves injury, employment, or business issues, the situation can seem unresolvable.

A mediator must bring optimism to the process. Disputes do not last forever. With effort and commitment, progress is possible. Even if a case does not settle immediately, mediation can lay the foundation for future agreement.

An effective mediator helps parties see that resolution is possible. Optimism is not denial. It is a necessary mindset that opens the door to resolution.